Privacy Policy

Welcome to the Felventura Limited privacy notice.

Felventura respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from)

What kind of information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. This information includes but is not limited to your name, email address, mailing address, phone number.
You may, however, visit our site anonymously.

What do we use your information for?

With your consent, the personal information provided to us may be used for the following:

  • To personalize your experience – Your information helps us to better respond to your individual needs.
  • To improve our website – We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service – Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails – The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

felventura.com will not pass any debit/credit card details to third parties
We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies.
However, felventura.com cannot guarantee the security of any information that is disclosed online.

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
All credit/debit cards details and personally, identifiable information will NOT be store, sold, shared, rented or leased to any third parties.

The cardholder must retain a copy of transaction records.

Certain content, products and services available via our Service may include materials from third parties. We are not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Do we use cookies?

Yes. A more simple definition is that cookies are pieces of information a website can send to your browser for record-keeping purposes. As you navigate through our website, your preferences are remembered through the temporary use of “session” cookies. Cookies are used to gather information about your browser as well as monitor your navigational patterns while browsing the site. Cookies allow us to customize our website to be more user friendly and also to provide you a better user experience when you return to our website. Most browsers accept cookies automatically, but you can choose not to accept them. To disable cookies, you can click on the “help” tab on your browser or read the information that came with your browser software. If you choose to disable cookies, your experience on our website may be compromised or limited. If you do not disable your cookies, you agree to us collecting and storing any of your personal information that cookies may contain.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

You are entitled to request for access to and correction of all personal information that you have provided to us or to remove your personal information from our database at any time by contacting us on info@felventura.com

By accessing and using our website (including purchasing items through our website) or submitting personal information to us via any other means, you consent to our collection, use and disclosure of your information as described in this privacy policy.
Felventura reserves the right to make changes to its privacy policy to comply with new legislative or technical requirements or to better serve our customers and will post the updated policy on our website with or without any notice. We encourage you to review this page from time to time even more so when you are shopping with online.
If you have any questions regarding our privacy policy, please contact us via email at info@felventura.com